Case Studies

Find out more about the type of challenges we have solved for our customers with our best-practice customer experience solutions. 

Marks and Spencer 

The implementation of Anana's customer interaction channel for M&S was part of Europe’s largest retail transformation project: the refreshing of their digital storefront presence.

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Vodacom

Vodacom needed to replace their outdated collections platform to align themselves with their overall Customer Experience Strategy.

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Three UK 

Social media is revolutionising the way brands engage with their customers, particularly in the mobile sector.

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Xerox 

Xerox’s four worldwide contact centres handle thousands of calls every day from customers ordering consumables or seeking technical support.

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What makes us different? 

Our unique approach enables us to create a ‘best practice’ environment in a fraction of the time, freeing up time and resources for innovation. We will work with you, not just for you, drawing on experience gained from delivering award winning customer experience solutions for industry-leading brands.

More about our approach


Our Customers

bupa
Atom 2
Discovery
CIBC
Lancs
M&S
Tandem
Voda1
WelshWater
Xerox1

Anana Solutions

Whatever challenge you're facing; from upgrading your existing systems to creating a whole new customer experience environment, you'll find all the answers here.

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Anana Insight

Customer engagement technology never stands still. To stay ahead, you need to think ahead. Look beyond what is happing now and imagine what will be possible tomorrow. A little insight goes a long way.

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Contact us

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