Anana Cloud CX

Anana Cloud CX delivers everything you would expect from a full-featured, Genesys implementation, without any limitations.

If you thought you’d have to settle for limited features just because you’re moving to the cloud, think again. Anana Cloud CX delivers everything you’d expect from a full-featured, Genesys implementation. And, you’ll be up and running in weeks, not months.

One choice, more options
There are no constraints with the Anana Cloud, you can have whatever you want. Our hosted, omnichannel customer experience platform offers all the benefits of Genesys, plus a host of powerful business tools, numerous customisation options, and total integration with your existing systems.

Omnichannel service delivery
Manage every channel, including voice, email, web chat, social media, mobile, SMS and tasks, from a single customer experience platform.

Easy-to-use configuration tools
Giving business users control of contact centre configuration and provisioning, means there’s no need for costly IT change requests.

Simple pricing
A straightforward, transparent pricing structure provides predictable costs.

Security and integrity
All data resides in secure, resilient data centres.

Systems integration
All the benefits of an omnichannel Genesys platform, enriched by integration with your existing systems and data.

 

Related case studies 

See how we helped these businesses surpass their targets with our Omnimodal approach 

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